- Open 6 Days a Week
- 4775 Chem. du Bois-Franc, Montréal, QC H4S 1A8, Canada
- garageplus4775@gmail.com
Privacy Policy
Last updated: October 13, 2026
SS Auto Garage respects your privacy. This policy explains how personal information is handled when you use our website, contact our team, request an estimate, or discuss vehicle repair and maintenance.
Personal information means information about an identifiable individual. Vehicle, company, and service details may also be personal information when connected to an individual.
This policy covers our website enquiries and customer-service communications. Additional information may be provided when a particular service requires a separate collection or use of personal information.
Who We Are and
How to Contact Us
SS Auto Garage provides truck, trailer, and car repair and maintenance services from its Saint-Laurent location in Montréal.
For privacy enquiries, contact:
SS Auto Garage
Email: garageplus4775@gmail.com
Phone: +1 514-262-1022
Address: 4775 Chemin du Bois-Franc, Montréal, QC H4S 1A8, Canada
Website: ssautogarage.ca
Please identify your message as a privacy enquiry and ask that it be directed to the person responsible for protecting personal information.
Personal Information We Collect
Website Enquiries
Our website enquiry form requests your name, phone number, email address, location, and message. Information you include in your message may also describe your vehicle, the reported concern, or the service you need.
Please provide only information relevant to your enquiry. Do not send payment-card details, identification documents, or unrelated sensitive information through a general enquiry form.
Telephone and Email Communications
When you contact us by telephone or email, we may receive your contact information and the details you provide about your vehicle or service request.
Photographs or documents you send may contain additional personal information. Before sending them, remove unrelated information where practical.
Customer and Service Information
When you request or authorize service, relevant information may include vehicle details, repair concerns, service history, estimates, authorizations, communications, and transaction records.
The information needed depends on the enquiry and agreed service.
Website Technical Information
Website access and online communications can involve technical information processed by website infrastructure and service providers.
For questions about technical information associated with your use of our website, contact us through the privacy enquiry details above.
Why We Use Personal Information
Personal information is handled for relevant purposes, including:
- Responding to questions and service enquiries
- Discussing estimates and appointment arrangements
- Understanding vehicle-service requirements
- Communicating about authorized work
- Maintaining relevant customer and transaction records
- Addressing privacy requests or complaints
- Meeting applicable legal obligations
Information should not be requested merely because it might be useful later. Where a new purpose requires consent, that purpose must be explained before the information is used.
Consent and Your Choices
We explain the purpose of relevant information requests and obtain consent where required.
Contact us if you have questions about why information is needed or wish to withdraw consent where applicable. Withdrawal may limit our ability to respond to an enquiry or provide a requested service.
Withdrawal does not necessarily require removal of information already lawfully used or records that must be retained for another lawful reason.
A service enquiry does not, by itself, authorize unrelated promotional communications.
Cookies, Analytics and Embedded Services
Websites may use cookies or other technologies to support functionality, measure use, or provide third-party content. This policy does not identify a particular analytics, advertising, or tracking product as installed on our website.
If you have questions about technologies associated with this website, contact us before providing information through it.
Your browser may offer controls for cookies and certain website permissions. These controls do not necessarily manage every form of technical processing.
When you follow a link to another website or use a third-party service, review that provider’s privacy information. Its practices are separate from those of SS Auto Garage.
When Information May Be Shared
Personal information may be disclosed where necessary for an identified purpose, with appropriate consent or another lawful basis.
Relevant circumstances can include service administration, transaction processing, technical support, or compliance with legal requirements. Any disclosure should be limited to the information needed for that purpose.
Contact us if you require information about recipients involved in handling a particular enquiry or service record.
Information Processed Outside Québec
We do not represent that every website, email, or service record is processed exclusively within Québec or Canada.
Where an arrangement involves processing personal information outside Québec, the applicable assessment, safeguards, and contractual requirements must be addressed.
Contact us with questions about a particular record or service-provider arrangement.
Retention and Disposal
Information is retained according to the purpose for which it was collected and applicable legal requirements. Different categories of information may require different retention periods.
When information is no longer needed and no preservation requirement applies, it should be securely destroyed or otherwise handled as permitted by law.
Contact us if you wish to ask about the retention of information associated with your enquiry or service.
Protection of Personal Information
Personal information must be protected through measures appropriate to its sensitivity, amount, use, and storage.
This policy does not promise that any website, email system, or storage method is completely secure. Avoid sending unnecessary sensitive information through general communications.
If you suspect that information connected to SS Auto Garage has been handled improperly, notify us promptly using the privacy contact details above.
Your Privacy Rights
Subject to applicable law and its conditions, you may request:
- Access to personal information held about you
- Correction of inaccurate, incomplete, or ambiguous information
- Withdrawal of consent where applicable
- Communication of eligible computerized information in a structured, commonly used format
- Other remedies available under applicable privacy law
These rights do not provide an unconditional right to delete every business record. Legal exceptions and retention obligations may apply.
Send your request in writing and explain the information or action requested. Identity verification or clarification may be needed, but should not involve collecting more information than necessary.
Requests are handled within the applicable legal requirements. If a request is refused, the response should explain the relevant basis and available recourse.
Privacy Questions and Complaints
Contact SS Auto Garage if you have a concern about how your personal information has been handled.
- A description of the concern
- The relevant enquiry or service, if known
- The response or action you are requesting
- Your preferred contact details
You may also contact the Commission d’accès à l’information du Québec about privacy matters within its jurisdiction.
Confidentiality Incidents
Report suspected unauthorized access, use, disclosure, or loss of personal information to SS Auto Garage.
Incident handling must address assessment, measures to reduce harm, prevention of recurrence, records, and notifications required by law. Where an incident presents a risk of serious injury, the applicable Québec notification requirements must be followed.
Changes to This Policy
This policy may be updated to reflect changes in activities, technology, or applicable requirements.
The revision date will be updated when the policy changes. Notices of changes must be provided as required by applicable law.
Contact for Privacy Matters
SS Auto Garage
Email: garageplus4775@gmail.com
Phone: +1 514-262-1022
Address: 4775 Chemin du Bois-Franc, Montréal, QC H4S 1A8, Canada
Please state “Privacy Enquiry” in your message so it can be directed appropriately.
Proudly keeping Montreal’s trucks on the road. From preventive maintenance to full mechanical repairs.
OUR SERVICES
CONTACT US
- 4775 Chem. du Bois-Franc, Montréal, QC H4S 1A8, Canada
- 514-262-1022
- garageplus4775@gmail.com
- Tuesday: 8:00 AM–6:00 PM
- Wednesday: 8:00 AM–6:00 PM
- Thursday: 8:00 AM–6:00 PM
- Friday: 8:00 AM–6:00 PM
- Saturday: 8:00 AM–8:00 PM
- Sunday: Closed
- Monday: 8:00 AM–6:00 PM
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