Terms and Conditions

Last updated: October 13, 2026

These Terms and Conditions explain the use of SS Auto Garage’s website and the general process for service enquiries, estimates, appointments, and authorized vehicle repairs.

Specific work is governed by the applicable estimate, authorization, invoice, and any separately agreed service terms. Nothing on this page removes rights or protections provided by applicable law.

Visiting our website or submitting an enquiry does not, by itself, authorize repairs or confirm an appointment.

Business Information and Contact Details

SS Auto Garage
Website: ssautogarage.ca
Phone: +1 514-262-1022
Email: garageplus4775@gmail.com
Address: 4775 Chemin du Bois-Franc, Montréal, QC H4S 1A8, Canada

Contact our team if you have questions about these terms or a proposed service.

Scope of These Terms

These terms address:

Website use and general service information
Quote requests and appointment enquiries
Assessment and repair authorization
Estimates, applicable charges, and service records
Customer communications and post-repair concerns

Consumer and commercial transactions may be subject to different legal requirements. Business or fleet arrangements may have separately agreed terms, but those agreements cannot override mandatory laws that apply to the transaction.

Québec’s Consumer Protection Act generally applies to contracts between a consumer and a merchant. Its definition of “consumer” excludes a merchant obtaining goods or services for business purposes; applicability must therefore be assessed rather than assumed from the vehicle type alone.

Website Information and Acceptable Use

General Service Information

Our website describes repair and maintenance topics in general terms. Service suitability depends on the vehicle, equipment configuration, reported concern, and available capabilities.

Contact SS Auto Garage to confirm the applicable scope before arranging service. Website content does not replace an assessment or authorize a specific repair.

Mobile service, towing, emergency response, and 24/7 availability are not implied by these terms.

Acceptable Website Use

Use the website and enquiry forms lawfully. Do not:

Submit malicious files or attempt to interfere with website operation
Impersonate another person or provide knowingly false information
Access systems or information without authorization
Misuse another person’s personal information

Provide only information relevant to your enquiry and avoid sending payment-card details or unnecessary sensitive documents through general forms.

Service Enquiries and Appointment Requests

An enquiry starts a discussion about the requested work. A preferred date submitted through a form is not a confirmed appointment.

Our team must confirm service suitability and scheduling. Please provide accurate vehicle details, symptoms, and relevant repair history.

Contact us before visiting, particularly for specialized equipment or a vehicle that cannot be operated safely. Confirm arrival and transport arrangements rather than assuming roadside assistance or after-hours drop-off is available.

Estimates and Assessment Charges

Preliminary Discussions and Written Estimates

A preliminary pricing discussion is not a substitute for an assessment-based estimate when the repair scope is uncertain.

Where applicable Québec consumer automobile-repair rules require a written estimate, it will identify the customer and garage, vehicle details, proposed repairs, total price, parts and their condition, date, and validity period.

The OPC states that repairs costing more than $100 generally require a written estimate, subject to applicable exceptions. A merchant-prepared document asking the consumer to waive the estimate does not constitute a valid waiver under that guidance.

Inspection and Diagnostic Charges

A quote enquiry is distinct from authorized inspection or diagnostic work. Applicable assessment charges must be explained before the customer authorizes that work.

For qualifying consumer automobile repairs, preparing the estimate is generally free unless the exact preparation fee is disclosed beforehand. Where dismantling or reassembly charges form part of that assessment, they must be addressed appropriately rather than added unexpectedly after the customer declines repairs.

Changes to an Accepted Estimate

An accepted estimate is handled according to applicable law. Additional repairs and their charges require authorization.

For qualifying consumer automobile repairs, the garage cannot charge more than the accepted estimate except for additional repairs authorized by the customer. These terms do not reserve a unilateral right to increase that price.

Repair Authorization and Additional Work

Before work proceeds, the requested service and authorization must be established with the customer or an authorized representative.

If further concerns are identified, we will explain the proposed additional work and seek authorization before proceeding. A recommendation is not authorization, and a lack of response is not treated as permission.

Contact details should remain current so questions about the agreed scope can be discussed.

Applicable consumer automobile-repair rules require authorization before repairs and consent for work not included in the estimate.

Parts, Repair Methods and Service Scope

The proposed scope should identify the required parts and their condition where applicable, including whether they are new, used, remanufactured, or refurbished.

Specialized work, external service arrangements, and any relevant manufacturer-specific limitations must be clarified where they affect the proposed service.

A service reference on the website does not establish manufacturer authorization. Similarly, inspection preparation or repair work does not imply that SS Auto Garage is an authorized regulatory inspection facility.

Additional concerns outside the approved scope should be discussed before further work is undertaken.

Scheduling and Completion Estimates

Completion estimates depend on the assessment, vehicle configuration, access, parts availability, and authorized scope.

Discuss scheduling with our team before making arrangements that depend on a particular completion date. Any agreed delivery commitment remains subject to applicable law and the specific service agreement.

If circumstances materially affect the proposed work or completion arrangements, the next step should be discussed with the customer. This section does not eliminate responsibility for contractual obligations or legally actionable delays.

Pricing, Taxes and Payment

The estimate or service agreement should explain the proposed charges, applicable taxes, and payment arrangements.

Confirm accepted payment methods and payment timing directly with SS Auto Garage. Fleet-account arrangements, deposits, or other transaction-specific conditions must be separately established where applicable.

This page does not create an automatic deposit requirement, cancellation penalty, late-payment charge, or payment-card surcharge.

Charges must be disclosed and handled in accordance with applicable law. Québec’s Consumer Protection Act prohibits claiming costs from a consumer unless their amount is precisely indicated in the contract.

Invoices and Service Records

Customers should receive the invoice and service information required for the transaction. The records should reflect the approved work and applicable charges.

Review your invoice and contact us if you need clarification or a copy of relevant service documents.

Keep estimates, authorizations, invoices, and repair records for future maintenance discussions and any warranty enquiry.

Repair Warranties and Statutory Rights

Applicable Legal Warranties

Legal warranties apply where required. These terms do not describe repairs as “as-is” or exclude mandatory protection.

The OPC states that qualifying automobile repair work above $50 carries a warranty of three months or 5,000 kilometres, whichever is reached first, beginning when the repaired automobile is collected. Its guidance identifies parts, labour, and reasonable towing or assistance costs as covered. Applicability must be assessed for the particular transaction.

That specific period does not necessarily exhaust other applicable legal rights.

Additional Parts or Workmanship Coverage

Any additional garage or manufacturer warranty must be explained through its actual terms, including coverage, duration, responsible party, and claim procedure.

Do not assume an additional warranty exists solely because a part or service is mentioned on the website. Conversely, applicable written, verbal, or advertised warranty commitments and mandatory legal protections are not removed by this page.

Reporting a Post-Repair Concern

Contact SS Auto Garage if the repaired concern returns or you believe the work has not resolved the authorized problem.

Provide the invoice details, service date, current symptoms, and vehicle information so the issue can be reviewed. This request for information does not impose an arbitrary deadline or require you to waive legal remedies.

For applicable warranty repairs, the warranty period is extended by the time the automobile remains at the garage for covered repair work.

Vehicle Drop-Off, Collection and Belongings

Confirm arrival and collection arrangements before bringing the vehicle to the shop.

Tell our team about relevant access requirements, keys, equipment controls, and personal belongings that may affect the authorized work. Discuss any required inspection or operational testing as part of the service scope.

Do not assume overnight storage, after-hours access, or unattended drop-off is available.

These terms do not impose automatic storage charges or authorize disposal of an uncollected vehicle. Any such issue requires the applicable agreement, notice, and legal process.

Cancellations, Deposits and Refunds

Contact SS Auto Garage promptly if you need to reschedule, cancel, or change an enquiry or authorized service.

The treatment of work already authorized, parts ordered, deposits, or refunds depends on the circumstances, disclosed arrangements, and applicable law.

This page does not establish that all deposits are non-refundable or that refunds are unavailable. Mandatory cancellation, reimbursement, and other legal rights remain unaffected.

Customer Responsibilities and Safe Transport

Please:

Provide accurate vehicle and equipment information
Describe relevant symptoms and previous repairs
Confirm that you are authorized to request the work
Review the proposed scope before authorization
Keep your contact details current
Discuss safe arrival or transport where necessary

Do not operate an unsafe vehicle solely to obtain an estimate.

Customer responsibilities do not release SS Auto Garage from its own obligations, applicable repair standards, or legal responsibility.

Privacy and Personal Information

Enquiries and service communications may involve personal information. Refer to our Privacy Policy for information about its handling and privacy contact arrangements.

Provide only relevant information through general communications. A service enquiry does not, by itself, authorize unrelated promotional messages.

Third-Party Links and Intellectual Property

Links to external websites are provided for relevant information or convenience. Those websites have their own terms and privacy practices.

References to manufacturers, products, or equipment do not imply affiliation or authorized-dealer status unless expressly established.

Website text, photographs, logos, and other materials remain subject to their respective ownership and applicable legal permissions. Do not reproduce or commercially exploit content without the necessary authorization, except where permitted by law.

Liability and Mandatory Rights

Responsibility for a service is determined by the applicable law and agreement.

Nothing in these terms excludes mandatory warranties, removes consumer remedies, or releases SS Auto Garage from responsibility that cannot lawfully be excluded.

Québec’s Consumer Protection Act prohibits a stipulation that releases a merchant from the consequences of its own acts or those of its representative. This page therefore does not contain a blanket “no liability for any loss or damage” clause.

Questions, Complaints and Dispute Resolution

Contact SS Auto Garage if you have a concern about an estimate, authorization, invoice, or completed service.

Provide the relevant vehicle details, service date, invoice information, and a clear description of the issue. We encourage an initial discussion so the concern and requested resolution can be understood.

Contacting the garage does not waive your right to seek advice, approach the relevant authority, or use available legal remedies.

These terms do not require consumers to submit disputes to binding arbitration or give up access to courts. Québec law restricts such clauses in consumer contracts.

Governing Law

These terms and relevant service arrangements are subject to applicable Québec law and federal Canadian law.

Mandatory protections, jurisdiction rules, and customer remedies remain unaffected. This page does not require a consumer to pursue a claim exclusively in a location chosen by the garage.

Changes to These Terms

The revision date will be updated when this page changes.

A website update does not, by itself, retroactively change an accepted estimate, repair authorization, or existing service agreement. Changes to an existing contract must follow the applicable agreement and legal requirements.

Contact SS Auto Garage

For questions about these terms, an estimate, or the scope of an authorized service, contact:

SS Auto Garage
Phone: +1 514-262-1022
Email: garageplus4775@gmail.com
Address: 4775 Chemin du Bois-Franc, Montréal, QC H4S 1A8, Canada
Website: ssautogarage.ca

Proudly keeping Montreal’s trucks on the road. From preventive maintenance to full mechanical repairs.

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Wednesday: 8:00 AM–6:00 PM
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Sunday: Closed
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